Do not change anything using the bulk transfer you have to do it one domain at a time. This worked for me to transfer the domains away: First thing u need to do i turn off whois guard ASAP (as in do it now) even if you do nothing else Make sure all your whois data is correct (ie refers to your name, address and email) Also ensure (important) the whois data has uptodate email addresses That way if you cant transfer them your domains won't get lost when icann sorts our this mess, and u keep ownership. If you open the domain and click "modify contact information" in registry fly you can get the EEP codes Its called "authorization code" and will be at the bottom of the page You also need to make sure the domains are "unlocked" I then used namecheap.com to transfer the domains then The email address in the whois must be correct (ie your email address - the whois guard ones do not work) for the transfer to work.