According to what ect0pl4smX is saying, making note that he never mentioned whether he has played Subspace before or not, forces us to assume that ect0pl4smX is a brand new player to Continuum/Subspace. Thus, here goes the timeline of events: 1. Infected with virus 2. Downloaded and installed Continuum 3. Tried to join a zone under chosen profile Based on all this information, ect0pl4smX, the name you are trying to join with is already registered by another player. You need to find a name that has not yet been registered. I think most people here will quickly misunderstand ect0pl4smX's post and think that the virus ect0pl4smX was infected with hijacked his Continuum account; this cannot be the case unless ect0pl4smX is trying to login under a name he previously registered (but there is no mention of any kind regarding whether this is his first time). EDIT: Though of course, if you are not a new player ect0pl4smX, then read what rootbear75 said.