I don't know how much activity you're going to get but.... User name & Squad name reset website is the only real way of doing this... Those who handle it are: Mackieman – mackie@ssbase.com Kewlair - kewlair@gmail.com SVS - standardviesettings@gmail.com BlueGoku - devoit@gmail.com Wonderer - wonderer@wonderer.net And I think the only active person there is Blue, as Wonderer is only semi-active, or so I heard. The billing admins are Ghost and Priit, but they're not going to help you over petty things like this. :/ Here are the regulations over resetting a name: Section I – Usernames Users may request lost usernames and password resets by using the request ticket form available on SSBase.Com. The following information will be required for a request to be successfully completed: * The username to be retrieved * A current, valid username for the player making the request * A current, valid e-mail address for the player making the request Additionally, the following criterion must be satisfied: The IP information, machine identification number, and possibly the time zone bias must match on both the username that is to be retrieved and the current username Please note that at no time will a billing operator request your account password. This information is not viewable for security reasons; it can only be changed. If all of these criteria are satisfied, the request will be processed and the user requesting the name will receive a ?message in the game with the required information, and an e-mail explaining that the request has been processed. Rationale: By checking the IP and MID information on both usernames and ensuring a match, we can keep confusion and fraudulent claims to a bare minimum. Also, as Mackie is actually contactable on ICQ, go for that, just make sure you have all of that information available. If you need any help acquiring that information, contact me in game (L Y N X) and I can give it to you. Good luck Lynx