I just went to their page and it said: "ou do not need a Best Buy or Geek Squad Service Plan to take advantage of our in-store repair services, and we can even repair most items that were not purchased at Best Buy. Software repair pricing starts at $199.99. Hardware repair/upgrades start at $29.99." Well, since I don't need any software installed, looks like it's just going to be $29.99. Let's just hope they don't decide to install Windows Vista out of "policy" and then charge me $200 for software service, then $100 for the OS, and then $30 for the video card like I've seen in some of those horror stories. Lol. considering this job would probably take me 4 hours, the $30 is well worth it.