If you change the password in the profile, you also have to change it on the server.  Gotta get the old one, login, do "?password NewP!@#$%^&*", and the server password wil be changed.  Now you can change the password in the profile.   Since you forgot your password, you need to make a new name, login, type "?lostp!@#$%^&*word ", and a 24-hour temporary password will be sent to your email.  The email used is the email you used when creating a new name on the biller.