I am losing my packets in several different hops, Although some are decreasing during the traces, 3 aren't getting better, they are hop 6, 11, & 12, all of which have a 99.5% packet loss. I have Highspeed Cable Internet, full permissions for my firewall, no trojan viruses, a valid user name and password, and no other programs running that have internet access. Does anyone have a suggestion on how to fix this? I ran 226 cycles in my trace. Tracing Zone: SSCU Trench Wars IP Address: 66.36.241.110 Hop IP Address Host Name Loss(%) Min/Avg/Max Ping --- --------------- -------------------------------- ------- ---------------- 1 ... ... 0.0 1000000 0 0 2 24.215.101.181 hlfx-asr1.eastlink.ca 0.0 0 0 10 3 24.222.79.205 hlfx-br1.eastlink.ca 0.0 0 10 210 4 209.29.247.157 HLFXNS01DR01.bb.telus.com 0.0 0 10 590 5 154.11.184.33 HLFXNSALBR01.bb.telus.com 2.6 0 20 310 6 204.225.243.197 mtrlpqfbbr00.bb.telus.com 99.5 30 30 30 7 24.222.79.205 NYCMNY83GR01.bb.telus.com 25.5 0 10 220 8 154.11.184.33 NYCMNY83GR00.bb.telus.com 0.4 0 10 320 9 154.11.184.33 asbnvacygr00.bb.telus.com 1.7 0 20 320 10 24.222.79.205 fe7-5.core1.iad1.hopone.net 6.1 0 10 200 11 66.36.224.33 ge8-0.core2.dca2.hopone.net 99.5 40 40 40 12 66.36.224.228 vl2.msfc1.distb1.dca2.hopone.net 99.5 40 40 40 13 66.36.241.110 sls-cb9p7.dca2.superb.net 0.0 30 30 50