Credit Fraud

[PoLiX]

Was on the news bulletin at work. Actually happened to someone in our shop and they got really suspicious with everything "VISA" was asking him. Especially when they asked for the Verification Code on his card, and he asked them why they needed that since they gave it to him.

 

But yeah, just a heads up, cause these guys are playin it pretty smart.

 

First Posted:03/05/2010 08:55:33 AM

Last Updated:03/05/2010 08:55:33 AM

Expires:2010-03-12 23:59:00.0

From:Public Affairs Office

Subj:Credit Card Scam

 

 

BE AWARE OF THE FOLLOWING SCAM!

 

This one is pretty slick since they provide YOU with all the

information, except the one piece they want. Note, the callers do not

ask for your card number; they already have it... This information is

worth reading. By understanding how the VISA & Master Card Telephone

Credit Card Scam works, you'll be better prepared to protect yourself.

 

One of our employees was called on Wednesday from 'VISA', and I was

called on Thursday from 'Master Card'.. The scam works like this:

 

Caller: 'This is (name), and I'm calling from the Security and Fraud

Department at VISA. My Badge number is 12460. Your card has been flagged

for an unusual purchase pattern, and I'm calling to verify. This would

be on your VISA card which was issued by (name of bank). Did you

purchase an Anti-Telemarketing Device for $497..99 from a Marketing

company based in ?'

 

When you say 'No', the caller continues with, 'Then we will be issuing a

credit to your account. This is a company we have been watching and the

charges range from $297 to $497, just under the $500 purchase pattern

that flags most cards. Before your next statement, the credit will be

sent to (gives you your address), i s that correct?'

 

You say 'yes'. The caller continues - 'I will be starting a Fraud

investigation. If you have any questions, you should call the 1- 800

number listed on the back of your card (1-800 -VISA) and ask for

Security.'

 

You will need to refer to this Control Number. The caller then gives you

a 6 digit number. 'Do you need me to read it again?'

 

Here's the IMPORTANT part on how the scam works. The caller then

says, 'I need to verify you are in possession of your card'. He'll ask

you to 'turn your card over and look for some numbers'. There are 7

numbers; the first 4 are part of your card number, the next 3 are the

security Numbers that verify you are the possessor of the card. These

are the numbers you sometimes use to make Internet purchases to prove

you have the card. The caller will ask you to read the 3 numbers to him.

After you tell the caller the 3 numbers, he'll say, 'That is correct, I

just needed to verify that the card has not been lost or stolen, and

that you still have your card. Do you have any other questions?' After

you say No, the caller then thanks you and states, 'Don't hesitate to

call back if you do, and hangs up.

 

You actually say very little, and they never ask for or tell you the

Card number.. But after we were called on Wednesday, we called back

within 20 minutes to ask a question.. Are we glad we did! The REAL VISA

Security Department told us it was a scam and in the last 15 minutes a

new purchase of $497.99 was charged to our card.

 

Long story - short - we made a real fraud report and closed the VISA

account. VISA is reissuing us a new number. What the scammers want is

the 3-digit PIN number on the back of the card DON'T GIVE IT TO THEM!

 

Instead, tell them you'll call VISA or Master card directly for

verification of their conversation.

 

The real VISA told us that they will NEVER ask for anything on the card

as they already know the information since they issued the card! If you

give the scammers your 3 Digit PIN Number, you think you're receiving a

credit. However, by the time you get your statement you'll see charges

for purchases you didn't make, and by then it's almost too late and/or

more difficult to actually file a fraud report.

 

If this has recently happened to you, immediately call your credit card

company and ask to speak to their security office. They will be able to

check for any fraudulent charges based on your statement and advise you

further. If you do have a fraudulent charge, your credit card company

will usually require a police report to verify the facts before removing

the fraudulent charge(s).

[L.C.]

Heh heh hehhhh... :]

[rootbear75]

I've never had to file a police report for filing a claim / fraud report.

[»Blocks]

That's actually pretty clever. Thanks for the heads-up Polix.

[whalz]

it reminds me of scammers in maplestory..

 

except in real life..

[»Maverick]

Scammers are getting more and more smarter by the day

[whalz]

OR they jus target dumber and dumber people... i mean reall7 w ho trusts random phone man with your card information

[MikeTheNose]

I would of gave them the wrong number. When they said "That is correct" I'd say "No, it wasn't you scammer!"

[»Lynx]

I'd be pretty surprised if anybody fell for that.

[PoLiX]

uh, people have. That is why it was posted on the navy bulletin.

[»Maverick]

yeah, if people aren't warned beforehand, most people tend to be quite credulous / gullible.