Losing money in crashes

[kid]

I lost 200k transferring money shortly before a server crash.

 

 

According to Cerium, he finds it shady that I had two clients on at once (one of them was a chatnut instance) and has no way of verifying that this actually happened.

 

 

It seems really ridiculous to me that it is so possible for this to happen (what with server crashes usually happening more than twice a day) and having no way of gaining money lost in this way back.

 

 

That is all.

[»Ceiu]

I didn't say it was shady so much as I said it's frowned upon. There isn't a whole lot of reason to have multiple accounts and doing so makes it irritating to track you when you guy do janky shit (and that's generic you, not you you, by the way).

 

In any event, this is just a risk you take when transferring cash between accounts. Due to what information is logged, I have no way of checking how much money you had in both accounts before the transfer and after the crash. As this is the case, it's hard (see: impossible) for me to justify saying "okay, here's (insert large amount of Hyperspace internet cash money here)" every time this comes up. Sure, you may be telling the truth, but are the other hundred asshats going to be? Who knows...

 

In the future I recommend logging out immediately after a large transfer to make sure your account details are saved.

[Confess]

Well then, I'll just take my business elsewhere! lol

[Samapico]

So... the person receiving money doesn't have the money anymore because the data tracks back a couple minutes, but why doesn't the person giving the money have his money back for the same reason? Unless that person logged out...

[kid]

So... the person receiving money doesn't have the money anymore because the data tracks back a couple minutes, but why doesn't the person giving the money have his money back for the same reason? Unless that person logged out...

Yes, I did log off on the other account.

[Kilo]

If there isn't already a policy of no restorations, there should be. No one is going to investigate what you may or may not have transferred. Don't try to waste time. Since it is a widely known bug, one you most certainly knew about before this incident (or you've been living under a rock), and there is a very simple workaround you also know (save and save often) then the only real assumption to make is that you're trying to pull a trick to either get money you never had or more than what you say. If your story was easy to confirm I suspect the money would not be lost in the first place because it would mean the records were being kept properly. Yes, money can still get lost even if you're careful, but we know you'll just do some lame crap to get it back anyway... big deal.

 

So basically, everything Cerium just said + my two cents.

[Simulacrum]

In any event, this is just a risk you take when transferring cash between accounts. Due to what information is logged, I have no way of checking how much money you had in both accounts before the transfer and after the crash.

Developers: Would it be feasible to log ?gives, or large ?gives?

 

Edit: Or, I suppose the problem is that there's no way to verify that the money was lost. Damn. What about recording each player's ?money after transactions of over 100k?

Edited December 23, 2009 by Simulacrum

[Cheese]

no, because thats too easy and would take far too much effort

[Kilo]

If it's easy I'm sure you can manage doing it.

[»D1st0rt]

We do periodic saves of everything as well as saves for specific people under certain conditions (like disconnecting). When a crash occurs this almost always means that aside from a couple of people who were doing things, everyone is back where they were like 10 minutes ago or however quick our interval is. Really the only way to lose money through transfers is to give the money to someone else then disconnect from the donor account but not the recipient in between a periodic save and a crash. All you need is consistency, if you disconnected from both or neither accounts it wouldn't be an issue. That being said, server crashes are largely beyond our control and it's an assumed risk you take on in any high value transactions.

[Simulacrum]

Well, right. I'm asking if it would be possible to create such a log in order to alleviate those risks.

[Kilo]

You already answered your question: "Or, I suppose the problem is that there's no way to verify that the money was lost. Damn"

 

There is no guarantee the log will have a complete story up to the point of the crash. Not unusual to see log records cut off in the middle of a line (where a crash occurred.) And even if it was reliable, it comes back to "No one is going to investigate what you may or may not have transferred. Don't try to waste time."