laptop screwed...

[★ freakmonger]

Ok so I was bringing my laptop into a different room and I BARLEY bumped the side of the laptop with the door and it shut down. (it was on when I hit the door with it)

 

Ever since then when I try to boot windows it displays "Microsoft Corporation" with the "running bars" and then freezes with a blank screen. When I try to boot in safe mode it hangs up after loading driver crcdisk.sys

 

I've been looking everywhere and tried everything I can think of to fix this, anybody got any ideas? Is there a bootable CD somewhere on the net that can get me into the OS?

 

HP Laptop

Windows Vista Ultimate 64bit

 

Thanks

 

 

(move this to tech support if it needs to be there but I figured it would get more looks being in the General Discussion)

[Gannon8]

Ok so I was bringing my laptop into a different room and I BARLEY bumped the side of the laptop with the door and it shut down. (it was on when I hit the door with it)

 

Ever since then when I try to boot windows it displays "Microsoft Corporation" with the "running bars" and then freezes with a blank screen. When I try to boot in safe mode it hangs up after loading driver crcdisk.sys

 

I've been looking everywhere and tried everything I can think of to fix this, anybody got any ideas? Is there a bootable CD somewhere on the net that can get me into the OS?

 

HP Laptop

Windows Vista Ultimate 64bit

 

Thanks

 

 

(move this to tech support if it needs to be there but I figured it would get more looks being in the General Discussion)

 

Try grabbing a linux recovery disk and either try to repair the filesystem or recover what you can.

[★ Lynx]

Insert the Windows CD and enter repair mode, it'll fix the driver error you're getting and you'll be able to boot into Win again - once you've done that do a hard disk health check, and a memory check.

 

-L

[Hakaku]

If you have an HP laptop, chances are that it didn't come with a Windows CD. They do however have an option to boot straight into the Windows repair thing at the startup. I forgot what key you have to press, but it's there.

[rootbear75]

If you have an HP laptop, chances are that it didn't come with a Windows CD. They do however have an option to boot straight into the Windows repair thing at the startup. I forgot what key you have to press, but it's there.

Its usually F8... i could be wrong

 

And for not having a windows CD? call up HP and ask. They will probably give you one (with shipping costs, of course)

[★ Dav]

yes it is f8 to get to the boot menus.

 

repair mode usually fixes this sort of thins, I have had to do it several times to my old laptop after nasty crashes.

[★ LtNirvana]

All of those suggestions are dandy but I've run into that issue before and 90% of the time a CMOS reset takes care of the problem.

 

Go online and grab ur schematics for the laptop and open the puppy up. Take the CMOS battery and the normal battery out (the CMOS battery looks like a watch battery.) This will reset the BIOS. Wait a few minutes and slap it all back together. IF that didnt fix the problem then do a repair install as was stated above. You will have to reset your system clock in the BIOS when the PC starts back up as well.

 

While you have the thing open you may want to ensure that all the connections are seated properly, especially the connections to the HDD.

 

Or have a tech saavy friend do these instructions for you.

 

I work in I.T. btw I do this for a living.

[⛊ Drake7707]

sfc /scannnow for windows file integrity (if that solves the problem I suggest you back up everything from your hdd because that usually meant a small headcrash and your hdd will get worse overall) and memtest in case the memory sprung a bit out of its socket.

 

I was lucky, I let my laptop fell twice from around bed size high, once in my school bag, the hinge is cracked, my left side case is cracked, my pcmcia port is cracked but everything still works fine system-wise (and with an 17" widescreen my screen either got extremely lucky or it's far more sturdy than I expected).

[★ freakmonger]

from Dav's post up I've tried all of those suggestions the first 2 days after it happened

 

But tomorrow I'll open her up I guess. I'm not a hardware person so opening her up is my last resort

[Hakaku]

If you've tried using HP's integrated Windows repair feature, then how is it not working? If you can get as far as Microsoft's bars or even the boot menu, then you should definitely be able to enter the Windows repair thing since it's separated from the OS itself.

[★ freakmonger]

nope, when I do "Launch Startup Repair" (after booting up) or "Repair your computer" (via F8) all I get is a blue screen and thats it.

[Incomplete]

I've had this problem before. Turned out the harddrive broke. Had to buy a new one.

[🜲 Samapico]

Yeah it really sounds like a broken HD

[★ T-Man]

Yeah it really sounds like a broken HD

 

You can always get Bart PE and boot into that. That way you can see if it will let you access your hard drive/recover files etc.

[★ LtNirvana]

If it boots to the Windows login screen then the hard drive is probably not bad.. at most it would be a bad sector which is repairable. It sounds like data corrupted on a bad write during impact or something rattled loose and theres a BIOS issue which resetting the CMOS would resolve.

[★ CRe]

You got warranty on it?

[Shock]

Yeah it really sounds like a broken HD

 

You can always get Bart PE and boot into that. That way you can see if it will let you access your hard drive/recover files etc.

I'm with this guy.

 

From the sound of it, you bumped the HDD a little too hard. Probably a bad sector like someone mentioned. Boot into BartPE and run a check disk on the drive. The blue screen is likely UNMOUNTABLE_BOOT_VOLUME or INACCESSIBLE_BOOT_DEVICE. If you press F8 for advanced options and disable automatic restart on system failure, you will see the blue screen. If it's one of the two above, use BartPE to run a check disk, or slave the HDD to another machine and run it from there. Just a little notice.. when BartPE asks you for the drive, make sure you put C:, not just C (assuming C is the Windows directory).

 

Best of luck.

 

If you're not familiar with BartPE or PEbuilder, I suggest you torrent an already made .ISO of BartPE for Windows XP and burn the .ISO to a CD. Don't try to make the .ISO yourself, especially with a Vista install CD; it's not necessary to have a Vista version.

 

EDIT: Whoops, I read it wrong. No blue screen, haha. Disregard the blue screen part and try the BartPE thing. BPE is a veryyyy useful utility. =]

Edited September 22, 2009 by Shock

[General Shadow]

Ok so I was bringing my laptop into a different room and I BARLEY bumped the side of the laptop with the door and it shut down. (it was on when I hit the door with it)

 

Ever since then when I try to boot windows it displays "Microsoft Corporation" with the "running bars" and then freezes with a blank screen. When I try to boot in safe mode it hangs up after loading driver crcdisk.sys

 

I've been looking everywhere and tried everything I can think of to fix this, anybody got any ideas? Is there a bootable CD somewhere on the net that can get me into the OS?

 

HP Laptop

Windows Vista Ultimate 64bit

 

Thanks

 

 

(move this to tech support if it needs to be there but I figured it would get more looks being in the General Discussion)

 

This happened to my old HP laptop. I dropped it on my bed, and it broke *wow*. Anyhow, I tried to reboot it and all i got was what you got. I toke it to a repair guy and he said my harddrive was shot. So i unfortunetly had to buy a new laptop ;{.

 

Anyhow, thats what happened to me, maybe my experience will help you.

[rootbear75]

You had to buy a new laptop because your HD was shot? Why not just buy a new HD? most laptops that arent the "super thin" ones usually have a special panel that only requires 1 screw to take off to have access to the HD.

 

When i had to replace my HD, it wasn't completely shot, but when i tried to do a few things like scan it and defrag it, i kept getting errors and the OS said it was failing. (You could also hear this "bounce" sound from the HD itself...)

 

So all i did was get a new SATA HD, opened the slot, removed the HD off of the bracket, put the new one on, then slid it back in and closed the slot. Since my old HD hadn't completely failed, i got a little enclosure for it so i could still access the files on my HD incase i ever needed them.

Edited September 22, 2009 by rootbear75

[General Shadow]

You had to buy a new laptop because your HD was shot? Why not just buy a new HD? most laptops that arent the "super thin" ones usually have a special panel that only requires 1 screw to take off to have access to the HD.

 

When i had to replace my HD, it wasn't completely shot, but when i tried to do a few things like scan it and defrag it, i kept getting errors and the OS said it was failing. (You could also hear this "bounce" sound from the HD itself...)

 

So all i did was get a new SATA HD, opened the slot, removed the HD off of the bracket, put the new one on, then slid it back in and closed the slot. Since my old HD hadn't completely failed, i got a little enclosure for it so i could still access the files on my HD incase i ever needed them.

As far as i know, the people i took my HD to couldnt get any information off of it, or access it in any way. I bought a new laptop because this one was three years old, and falling apart already. The motherboard was going, keyboard falling apart, screen had already been replaced once, so...yea...

Edited September 23, 2009 by General Shadow

[★ doc flabby]

You need a laptop with hard disk shock protection mine (IBM Thinkpad) parks the platters automatically when im moving it,

if you don't have it you need to be real careful when moving them.

 

Active Protection System: http://www.thinkwiki.org/wiki/Active_Protection_System

Edited September 23, 2009 by doc flabby

[Shock]

^That is sick. I never heard about that.

 

Anyways, freak.. fix it?

[★ Admiral Kirk]

Shock has the gist of it, although the boot failure is probably due to data corruption and not as specific as inaccessible boot device. Lenovo's are the only laptops we buy here at the shop one of the biggest reasons being the shock protection built into the harddrives (Lenovo = IBM Thinkpad).

 

http://www.ubcd4win.com/

 

Thats your best bet for trying to run a chkdsk which is realy your only remote hope. If that fails than its a new drive. Replacing drives in laptops is generaly very easy, the important part is finding out what kind of drive it uses, most take standard 2 1/2 size laptop drives, but some, like tablets, require special smaller drives. Check the bottom of the laptop, one or two screws should have you the drive in hand. Good luck ^^.

[★ freakmonger]

well I've come to the conclustion I'm going to buy a new hard drive and replace it, and when I get to the states I'll buy some kind of HD enclosure so I can slave the HD to my desktop and run a scandisk on it and try to fix any corrupted crap with it and *hopefully* save some data.

 

But other than that, yea it'll be a new HD for me in a few days.

[★ Dav]

why dont you grab yourseld a 3.5-2.5 apatpter lead. If its just a quick scan it propbably doesnt need to be fully secured in an enclosure.

 

I got myself one for a few pounds. one of these http://cgi.ebay.co.uk/IDE-2.5-TO-3.5-HARD-DRIVE-ADAPTER-CABLE-LAPTOP-PC-LEAD_W0QQitemZ200353343123QQcmdZViewItem

 

iofyou are really worried abiout screwing it down then you could always grab one of these as well http://www.memory-express.co.uk/1018350.html?utm_campaign=froogle&utm_source=Froogle&utm_medium=lead