S2C loss and Trace showing 50% loss and increases....

[Guest Starlone]

Hey there,

 

I have been playing Continuum now for Oooo liturally years. Decided the other day to re-install it on my new computer, but for some reason I keep getting an extremely high S2C % and when doing a trace run, first refresh everything is fine, then next one is 50% loss, then increases up to 90%+.

 

I have Vista Home Basic and a Wireless router, but never had any problems with this on my old computer, which used the same thing. Any ideas what might be the problem?

[rootbear75]

i think your main problem is Home Basic...

 

Thats what it is... a basic operating system with little extras. I'd suggest upgrading to Home Premium

It'd be hard to diagnose the problem because a lot of the tools i would have you use are not in Home Basic as far as I know (could be wrong)

 

Is it only in one zone you are getting high S2C or in a lot of zones?

[Guest Guest]

All zones from what I can tell. Heres my trace:

 

Tracing Zone: SSCU Extreme Games IP Address: 66.235.184.102

 

Hop IP Address Host Name Loss(%) Min/Avg/Max Ping

--- --------------- -------------------------------- ------- ----------------

1 192.168.0.1 <unknown> 0.0 0 0 0

2 87.87.249.40 cr2.cmnun.uk.easynet.net 0.0 30 30

3 82.111.97.129 <unknown> 98.6 20 20 20

4 89.200.135.144 bu4.er10.thlon.ov.easynet.net 98.7 30 30 30

5 89.200.135.145 bu4.gr10.telon.uk.easynet.net 98.7 30 30 30

6 87.86.77.113 se0-7-0-0.gr10.bwnyc.us.easynet. 0.0 100 110 1000

7 66.36.224.209 nyc1.ge11-2.core2.dca2.hopone.ne 98.7 100 100 100

8 66.36.224.244 vl3.msfc1.distb1.dca2.hopone.net 98.7 100 100 100

9 66.235.184.102 <unknown> 0.0 100 100 180

 

Cycles: 82

[Guest Starlone]

Sooo no idea?

[deadonarrival]

Wait, you think it wouldn't work on Vista basic because it's a little simpler?

 

This thing worked on 98/ME at the very least, and most likely 95 for all I remember, surely any modern OS should be able to handle it? The fact it opens the game suggests it's fine apart from the connection; which the OS variety doesn't have a huge amount to do with. Most vista versions use the same basic networking system, just enterprise and ultimate get a few more frills.

 

I'd point the finger at your hardware, either some interference on your wireless or the router complaining, or a firewall/antivirus etc.

[PoLiX]

From what I hear, Easynet to the UK is like Hopone to the US. And sadly, you have them both.

 

Hopone is terrible for routing. They're traced in 9/10 of the lag problem threads you'll find through our forum. Sadly, there is little anyone has ever been able to do beyond switching ISPs or just waiting it out. From another game I play which is mostly supported and played in the UK, easynet is the same thing for them. Always laggy, and causes a lot of the lag issues people have when looking through traces.

 

Now it is odd that it just started on a new pc. I would 2x check your firewall and connection settings.

 

Do "Add Custom" and put in these ip addresses with port as . Then do a trace for 100-200 cycles (the more the better).

 

74.125.45.100 (Google.com)

67.225.196.106 (SSForum/SSDownloads)

212.58.224.138 (BBC)

216.91.182.78 (Savvis)

 

Just a few websites I'd like to see how you route to them, and see if it is local or not.

[rootbear75]

Wait, you think it wouldn't work on Vista basic because it's a little simpler?

 

This thing worked on 98/ME at the very least, and most likely 95 for all I remember, surely any modern OS should be able to handle it? The fact it opens the game suggests it's fine apart from the connection; which the OS variety doesn't have a huge amount to do with. Most vista versions use the same basic networking system, just enterprise and ultimate get a few more frills.

 

I'd point the finger at your hardware, either some interference on your wireless or the router complaining, or a firewall/antivirus etc.

no, it's just i know that Home Basic has minimal features... all it is, is an OS... thats it. Doesnt come with many features. Now I have never used it, but i have used XP Home edition which I equate to basic. Home edition of XP did not have a lot of the security and hardware features and diagnostic tools that XP Pro had. I equate XP Pro to Home Premium or Business

[Guest Starlone]

BBC:

 

Tracing Zone: BBC IP Address: 212.58.224.138

 

Hop IP Address Host Name Loss(%) Min/Avg/Max Ping

--- --------------- -------------------------------- ------- ----------------

1 192.168.0.1 <unknown> 0.0 0 0 0

2 87.87.249.40 cr2.cmnun.uk.easynet.net 0.0 20 30 100

3 82.111.97.129 <unknown> 99.0 20 20 20

4 212.58.238.190 <unknown> 0.0 20 30 70

5 212.58.238.189 <unknown> 0.0 20 40 460

6 212.58.238.153 <unknown> 0.0 20 30 180

7 212.58.224.138 virtual-vip.thdo.bbc.co.uk 0.0 20 20 100

 

Cycles: 124

 

____________________________________________________________

_______________________

 

Google:

 

Tracing Zone: Google IP Address: 74.125.45.100

 

Hop IP Address Host Name Loss(%) Min/Avg/Max Ping

--- --------------- -------------------------------- ------- ----------------

1 192.168.0.1 <unknown> 0.0 0 0 0

2 87.87.249.40 cr2.cmnun.uk.easynet.net 0.0 20 40 200

3 82.111.97.129 <unknown> 98.7 20 20 20

4 74.125.51.218 <unknown> 0.0 20 30 50

5 74.125.51.217 <unknown> 0.0 20 30 190

6 209.85.252.76 <unknown> 0.0 20 30 70

7 216.239.43.192 <unknown> 0.0 90 90 120

8 216.239.43.113 <unknown> 0.0 90 90 130

9 72.14.238.235 <unknown> 0.0 100 100 120

10 66.249.94.235 <unknown> 0.0 110 110 160

11 72.14.238.138 <unknown> 0.0 110 110 150

12 209.85.253.141 <unknown> 0.0 110 120 200

13 209.85.253.145 <unknown> 0.0 110 120 250

14 74.125.45.100 yx-in-f100.google.com 0.0 110 120 160

 

Cycles: 96

 

 

 

 

 

____________________________________________________________

_______________________

 

SSForums:

 

Tracing Zone: SSForums IP Address: 67.225.196.106

 

Hop IP Address Host Name Loss(%) Min/Avg/Max Ping

--- --------------- -------------------------------- ------- ----------------

1 192.168.0.1 <unknown> 0.0 0 0 0

2 87.87.249.40 cr2.cmnun.uk.easynet.net 0.0 20 30 150

3 82.111.97.129 <unknown> 99.3 20 20 20

4 83.231.199.162 bu1.er10.enslo.ov.easynet.net 0.0 30 40 1000

5 83.231.199.161 po-1.r00.londen01.uk.bb.gin.ntt. 0.0 30 50 310

6 129.250.2.237 xe-4-2.r00.londen03.uk.bb.gin.nt 0.0 30 50 310

7 129.250.2.126 xe-4-1.r01.londen03.uk.bb.gin.nt 0.0 30 60 1000

8 129.250.8.138 xe-0.level3.londen03.uk.bb.gin.n 0.0 30 50 260

9 4.68.116.126 ae-32-54.ebr2.London1.Level3.net 0.0 30 40 100

10 4.69.137.78 ae-44-44.ebr1.NewYork1.Level3.ne 0.0 100 100 140

11 4.69.134.78 ae-91-91.csw4.NewYork1.Level3.ne 0.0 90 110 1000

12 4.69.134.93 ae-92-92.ebr2.NewYork1.Level3.ne 0.0 100 110 180

13 4.69.132.65 ae-2.ebr1.Chicago1.Level3.net 0.0 120 130 190

14 4.68.101.130 ae-11-55.car1.Chicago1.Level3.ne 0.0 120 130 320

15 4.71.182.14 WBS-CONNECT.edge5.Chicago1.Level 0.0 130 150 340

16 209.59.157.133 lw-core3-ge10.rtr.liquidweb.com 0.0 130 140 320

17 209.59.157.222 lw-dc2-dist3-po1.rtr.liquidweb.c 0.0 130 140 290

18 67.225.196.106 host.liquidrain.com 0.0 130 140 280

 

Cycles: 176

 

 

 

____________________________________________________________

_______________________

 

Savvis:

 

Tracing Zone: Savvis IP Address: 216.91.182.78

 

Hop IP Address Host Name Loss(%) Min/Avg/Max Ping

--- --------------- -------------------------------- ------- ----------------

1 192.168.0.1 <unknown> 0.0 0 10 1000

2 87.87.249.40 cr2.cmnun.uk.easynet.net 0.0 20 30 90

3 82.111.97.129 <unknown> 99.3 20 20 20

4 83.231.199.162 bu1.er10.enslo.ov.easynet.net 0.0 30 50 1000

5 83.231.199.161 po-1.r00.londen01.uk.bb.gin.ntt. 0.0 30 50 1000

6 129.250.2.237 xe-4-2.r00.londen03.uk.bb.gin.nt 0.0 30 40 250

7 129.250.4.133 xe-2-3-0.r23.londen03.uk.bb.gin. 0.0 30 30 100

8 129.250.4.85 ae-0.r22.londen03.uk.bb.gin.ntt. 0.0 30 30 160

9 195.66.224.39 bcr1-ge-4-3-0.Londonlnx.savvis.n 0.5 30 30 130

10 204.70.193.122 bcs2-so-1-1-0.Londonlnx.savvis.n 0.0 20 30 180

11 204.70.192.5 cr1-pos-0-0-3-0.londonuk1.savvis 0.0 30 30 130

12 204.70.192.101 cr1-pos-0-3-2-0.chicago.savvis.n 0.0 130 130 190

13 208.172.3.54 acr1-so-0-0-0.chicago.savvis.net 0.5 130 130 180

14 208.172.1.222 scr1-at-4-0-0-950.stls6.savvis.n 0.0 130 140 210

15 64.241.46.5 <unknown> 0.0 130 140 190

16 ... ... 0.0 1000000 0 0

17 ... ... 0.0 1000000 0 0

 

Cycles: 171

[Cancer+]

root, it's not his operating system. Like he said, the game runs fine. It's a connection issue. More than likely what Polix said.

[PoLiX]

3 82.111.97.129 99.0 20 20 20

 

This seems to be your issue. So it is outside of your own control. I would call your ISP and talk to them about it. Say you are getting a lot of packetloss to sites and games, and when you've traced multiple this IP on your 3rd hop, 1st after easynet, is causing it all.

 

Normally you're not alone and they'll test their connection, find it, and try to resolve it. Especially being just a hop from them.

 

82.111.97.129

Record Type: IP Address

 

 

OrgName: RIPE Network Coordination Centre

OrgID: RIPE

Address: P.O. Box 10096

City: Amsterdam

StateProv:

PostalCode: 1001EB

Country: NL

[Guest Starlone]

Thanks man, I really appreciate it. Ill keep you updated once ive given them a call (and got through to someone who just doesn't say "Please restart your computer and/or the box")

[rootbear75]

root, it's not his operating system. Like he said, the game runs fine. It's a connection issue. More than likely what Polix said.

i never said it was. i said that some of the tools I would tell him to use to diagnose the problem aren't available on Home Basic

[Guest Starlone]

First call to them "Well were seeing no problems on our end", "Well we can't test the IP addresses of other sites", "What, your losing connection to your games? I can try and improve speed and see if that helps on your end"

 

-.-

 

Second call, then im searching for higher up levels of sky support.

[Guest Guest]

Thank god these calls are free, total time on the phone so far: 1 hour 42 minutes, hung up on once and was supposed to be called back and never was once. Now ive got some woman saying "Well im pinging it off my computer and its working fine" -.-

 

Ugh

[Guest Guest]

She just got me to ping it from the router itself and is now saying it may be a fault with my router itself o.o

[Guest Guest]

Guys I need any and all details to convince them this isnt just a "game" problem, and that its something on their end. They just dont seem to get it.

[Guest Starlone]

Okay off the phone since im just plain tired now, spending time on the phone takes it out of you hehe. Anyway, tracert in the command prompt shows that pinging the same IP address that I ping via tracing on Continuum that it comes up fine. But when doing the trace on Continuum, for the first cycle it shows it working fine, but after the second hop it then starts to get packet loss, so if the tracert is only one cycle that may be why its working fine on there.

 

So they basically told me that since I have the ability to browse google.com (as our example), but showing up packet loss, then theres nothing they can do and it must be a problem with either my software or operating system itself.

 

Sigh, need some input on this new information since she did seem to be trying and asking everyone in her department for their input, but it seems like the problem still hasnt been solved. Heck I know it hasn't been solved hehe

[Guest Guest]

UPDATE: Managed to finally get the "Management team" to give me a call, and that IP address apparently gives off "false packet loss" to stop DNS attacks and the like, so he thinks it can't be because of that.

 

Is there anyway that Continuum might be reading that "false packet loss" as real?

[Samapico]

UPDATE: Managed to finally get the "Management team" to give me a call, and that IP address apparently gives off "false packet loss" to stop DNS attacks and the like, so he thinks it can't be because of that.

 

Is there anyway that Continuum might be reading that "false packet loss" as real?

That would be the purpose of false packet loss

 

But yeah, I remember someone here saying that we could not really rely on the ploss data given by Continuum because of such things.

[Guest Guest]

Sooo, is there anything I can do to convince the S2C that the packet loss isnt real? Anything at all?

 

Im a long time player of this game, and would be a pity for it to come to an end

[rootbear75]

Sooo, is there anything I can do to convince the S2C that the packet loss isnt real? Anything at all?

 

Im a long time player of this game, and would be a pity for it to come to an end

the S2C isnt a program or script or anything. It's just saying where the packet loss is occuring, in this case, from the Server to the Client

[Jericho24.]

Probably a bit late now but just happened to come accross this, had the same problem as you at the same time and have the same again now, it is indeed a hopone router. The same one.

 

 

Tracing Zone: SSCU Extreme Games IP Address: 66.235.184.102

 

Hop IP Address Host Name Loss(%) Min/Avg/Max Ping

--- --------------- -------------------------------- ------- ----------------

1 192.168.0.1 0.0 0 0 0

2 195.189.159.46 cr0.cmshel.uk.easynet.net 0.0 30 40 70

3 .238.49.161 75.0 30 30 30

4 89.200.135.142 bu4.er10.txlon.ov.easynet.net 87.5 30 30 30

5 89.200.135.143 bu4.gr10.bllon.uk.easynet.net 87.5 30 30 30

6 87.86.77.105 te0-0-0-1.gr10.bwnyc.us.easynet. 0.0 100 100 100

7 66.36.224.209 nyc1.ge11-2.core2.dca2.hopone.ne 87.5 760 760 760

8 66.36.224.245 vl3.msfc1.distb2.dca2.hopone.net 87.5 100 100 100

9 66.235.184.102 0.0 100 110 110

 

 

Also that is correct about easynet, packetloss readings are not accurate. all to do with attack prevention.

[Guest Guest]

The P/L from traceroute should be read from very first hop that signals packet loss and not the 5th.

The troublesome network segment is 82.111.x.x. If the content is both game and http, you should check proxies and software you have on your computer and any silly NAT2 router filtering before calling internet places. Mention keywords "There is a QOS (Quality of Service) issue causing degree of difficulty with using your service, I would like to know your companies position as to this issue, if you would care that I explain it to you? (Empathetic)".

 

Tracing Zone: SSCU Extreme Games IP Address: 66.235.184.102

3 82.111.97.129 <unknown> 98.6 20 20 20

 

Tracing Zone: BBC IP Address: 212.58.224.138

3 82.111.97.129 <unknown> 99.0 20 20 20

 

Tracing Zone: Google IP Address: 74.125.45.10

3 82.111.97.129 <unknown> 98.7 20 20 20

 

Tracing Zone: SSForums IP Address: 67.225.196.106

3 82.111.97.129 <unknown> 99.3 20 20 20

 

Tracing Zone: SSCU Extreme Games IP Address: 66.235.184.102

3 .238.49.161 <unknown> 75.0 30 30 30