rootbear75 Posted September 24, 2007 Report Posted September 24, 2007 Customer: My Outlook Inbox has a bunch of emails that are bold black, and a bunch that are plain black. Why is that the case? Tech Support: Uh... that's because they haven't been read? Customer: Well, duh. Of course not. They're bold black. How do I make them not bold? Tech Support: [puzzled by the "Duh" response] Uh... read them. Customer: But, there are hundreds, and they're mostly junk. Tech Support: Then delete them. Customer: I can't. Our IT wants us to keep them for six months so they can analyze patterns and see if their filtering is working. Tech Support: Then move them to a different folder. Customer: Okay. But, they're still bold black. And now the folder in the folder list is bold, too. This makes me think there's new email in there. Is there a way I can make them less annoyingly conspicuous? Tech Support: Mark them as Read. Customer: Uh... okay. [30 minutes later] Tech Support: Did you mark them as Read? Customer: Yeah. It wasn't easy, because I had to find out how change the color settings. And it didn't solve the problem. They're still bold, and the folder still indicates that there is new mail in that folder. Tech Support: Why did you have to change the settings? Customer: So I could mark all those messages red. Tech Support: [!@#$%^&*led laughter of sudden realization] Customer: What did you call me? It's amazing how stupid end-users can be
Dav Posted September 24, 2007 Report Posted September 24, 2007 its people like this that cause the stupid questions like "is your computer plugged in" to be used by tech support.
Shock Posted September 24, 2007 Report Posted September 24, 2007 its people like this that cause the stupid questions like "is your computer plugged in" to be used by tech support.I love you. I hate those !@#$%^&* people.
Footballstar8583 Posted September 24, 2007 Report Posted September 24, 2007 Lol, It seems that some one doesn't know how to use e-mail would you say o.O
rootbear75 Posted September 24, 2007 Author Report Posted September 24, 2007 Lol that had to be a jokeyou know, i honestly dont know if it is or not... i dont remember where i got it... i was looking at files on my webserver...and i found that
Gravitron Posted September 24, 2007 Report Posted September 24, 2007 The end-user, a sadder life form than a vax beowulf cluster.
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