Guest preciousTime Posted June 21, 2007 Report Posted June 21, 2007 I have a Dell Dimension 3000 desktop. I have dialup service through Earthlink. I can establish a full connection to the internet but when I try to visit a web page I get the cannot find service page. I don't know what to do. I have already contacted Earthlink thinking that it might be an internet problem but they think there is something wrong with the Internet Explorer. I some computer knowledge myself but I have never ran into this problem before. Please help if you can. I am running out of options.
PoLiX Posted June 21, 2007 Report Posted June 21, 2007 Well, you made it here... What is the websites your attempting to visit?
Guest preciousTime Posted June 21, 2007 Report Posted June 21, 2007 Well, you made it here... What is the websites your attempting to visit? I cannot pull up any website.
PoLiX Posted June 21, 2007 Report Posted June 21, 2007 ... That makes no sense... your posting here... Can you play any games? Connect to any servers or anything? Try this: Start > Run > CmdPing google.com Tell me if anything results
Guest preciousTime Posted June 21, 2007 Report Posted June 21, 2007 ... That makes no sense... your posting here... Can you play any games? Connect to any servers or anything? Try this: Start > Run > CmdPing google.com Tell me if anything results I did this last night when the trouble started and it sent and received 4 packets with no losses.
Shock Posted June 21, 2007 Report Posted June 21, 2007 I cannot pull up any website.HOW are you posting here if you can't get to any websites? This IS a website. Are you using a different computer?
Guest preciousTime Posted June 21, 2007 Report Posted June 21, 2007 I cannot pull up any website.HOW are you posting here if you can't get to any websites? This IS a website. Are you using a different computer? YES I know this IS a website. I am on a different computer because I cannot use mine at home.
L.C. Posted June 22, 2007 Report Posted June 22, 2007 (edited) Ask Earthlink for some support too. Then again, I assume you already have tried? I hope you this problem fixed. Edited June 22, 2007 by L.C.
Cancer+ Posted June 22, 2007 Report Posted June 22, 2007 Do you have an IP address? Start -> run -> cmd -> ipconfig I am not sure but I think you are still connected to the internet with a 169. xxx.xxx.xxx number. But you can't do anything with it. If it is a 169 number, do ipconfig /release and then ipconfig /renew. See what happens.
rootbear75 Posted June 23, 2007 Report Posted June 23, 2007 Do you have an IP address? Start -> run -> cmd -> ipconfig I am not sure but I think you are still connected to the internet with a 169. xxx.xxx.xxx number. But you can't do anything with it. If it is a 169 number, do ipconfig /release and then ipconfig /renew. See what happens.that only does something if he has DHCP.how do you know he isnt directly connecting to the internet. First, go to Start > Network ConnectionsRight click on the main connection (Mine says Local Area Connection 1, your's might be different.)then click Properties. In the box that says:This connection uses the following items:Look for Internet Protocol (TCP/IP)Click the Properties buttonOn the general tab. Let me know what buttons are highlighted, and what is in the boxes.
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