404 Error

[Guest preciousTime]

I have a Dell Dimension 3000 desktop. I have dialup service through Earthlink. I can establish a full connection to the internet but when I try to visit a web page I get the cannot find service page. I don't know what to do. I have already contacted Earthlink thinking that it might be an internet problem but they think there is something wrong with the Internet Explorer. I some computer knowledge myself but I have never ran into this problem before. Please help if you can. I am running out of options.

[🜲 PoLiX]

Well, you made it here... What is the websites your attempting to visit?

[Guest preciousTime]

Well, you made it here... What is the websites your attempting to visit?

 

 

I cannot pull up any website.

[🜲 PoLiX]

... That makes no sense... your posting here... Can you play any games? Connect to any servers or anything?

 

Try this:

 

Start > Run > Cmd

Ping google.com

 

Tell me if anything results

[Guest preciousTime]

... That makes no sense... your posting here... Can you play any games? Connect to any servers or anything?

 

Try this:

 

Start > Run > Cmd

Ping google.com

 

Tell me if anything results

 

 

I did this last night when the trouble started and it sent and received 4 packets with no losses.

[Shock]

I cannot pull up any website.

HOW are you posting here if you can't get to any websites? This IS a website.

 

Are you using a different computer?

[Guest preciousTime]

I cannot pull up any website.

HOW are you posting here if you can't get to any websites? This IS a website.

 

Are you using a different computer?

 

 

YES I know this IS a website. I am on a different computer because I cannot use mine at home.

[L.C.]

Ask Earthlink for some support too. Then again, I assume you already have tried? I hope you this problem fixed. Edited June 22, 2007 by L.C.

[Cancer+]

Do you have an IP address?

 

Start -> run -> cmd -> ipconfig

 

I am not sure but I think you are still connected to the internet with a 169. xxx.xxx.xxx number. But you can't do anything with it.

 

If it is a 169 number, do ipconfig /release and then ipconfig /renew. See what happens.

[rootbear75]

Do you have an IP address?

 

Start -> run -> cmd -> ipconfig

 

I am not sure but I think you are still connected to the internet with a 169. xxx.xxx.xxx number. But you can't do anything with it.

 

If it is a 169 number, do ipconfig /release and then ipconfig /renew. See what happens.

that only does something if he has DHCP.

how do you know he isnt directly connecting to the internet.

 

First, go to Start > Network Connections

Right click on the main connection (Mine says Local Area Connection 1, your's might be different.)

then click Properties.

 

In the box that says:

This connection uses the following items:

Look for Internet Protocol (TCP/IP)

Click the Properties button

On the general tab. Let me know what buttons are highlighted, and what is in the boxes.