Need help

[🜲 Samapico]

Ok, first of all, is it normal that someone has reformatted par!@#$%^&*ion, reinstalled XP Home, and they don't get the 30 days for activation period? Is it possible they did not reformat correctly?

edit: just talked with my dad, he says he did a NTFS full reformat... I don't see how that wouldn't have worked...

 

And they get an error when connecting to microsoft server (something like "Could not activate Windows online...", after "Checking connectivity...") ... The license is legal. I am guessing it is because their network driver isn't installed correctly (or not installed at all) , so how would they install such a driver, without using windows? I don't know which card they have, are there some generic drivers that would work? Or maybe just plugging the computer directly on the modem, without going through router, would help?

edit: After windows is started on the problem computer, the other computer connected to the router can see it on the network... so the connection should be correct, right?

 

I need help as quick as possible thanks

 

That's my parent's computer, and I'm not there now, so I can only help them remotely, which makes the task more difficult

[★ T-Man]

Have them check the device manager to make sure that the network card is actually installed correctly. If thats installed correctly and they still cant get online have them do a power cycle with the router/modem (unplug both for awhile, then turn the modem on, as soon as all the lights go solid plug in the router, and hopefully it will send the computer a new signal and let it get online.)

[🜲 Samapico]

How the !@#$%^&* do you check the device manager, they can't log on...

 

Windows REQUIRES the activation to be done now, it doesn't give them 30 days

[sil]

Do they have a 56k phone line modem on the machine? They should be able to connect using the phone line if they do.

[🜲 Samapico]

They tried by phone... and the guy thinks its not a valid liscence... wtf

 

They have lost their own liscence (or ripped off the sticker, pretty dumb eh?)... but I had a XP Home liscence with my computer that I never validated, I gave it to them... I installed a XP Pro version, so i didnt need that one

Does the liscence have anything to do with language? My liscence was for XP english, while they have XP french, would that change anything?

[L.C.]

Eh. My cousins got a free copy of Windows XP at a Microsoft XP. Nowadays it is considered as an ingenuine key. I've never used a Windows XP CD that actually required activation (lol, why would anybody need to do that?). Heh. :S I hope you can get your problem resolved.

 

 

Grammar nazi time:

Incorrect: liscence

Correct: license

Correct: licence

 

 

EDIT :: Checked out your other thread.

http://www.hlrse.net/offlinewebpages/

Scroll down to the very bottom and open the two links about disabling genuine validator. Does this help?

Edited March 3, 2007 by L.C.

[🜲 Samapico]

They can't open any session... they don't get the 30 days validation period... so they can't log in at all to do anything

[rootbear75]

i can get you a key and CD from my MSDN site...

costs like 15 bucks or so to deliver if you want..

then i would have to deliver to you... end up being like 25 bucks to you

 

if you want...

Edited March 4, 2007 by rootbear75