You need to take it to -> http://www.dslreports.com/forum/sympat There is online Bell Sympatico agents on that forum and they can help you. You will need to registar (so you can post)
There is a program which may give you a better perspective on what is occurring in your case. Its called DU Meter and may be downloaded from a safe URL below http://www.download.com/3120-20-0.html?qt=...amp;search.y=10
If you would like to know more about sympatico go here http://www.dslreports.com/forum/sympat Just to let you know "Sympatico is now throttling Bit Torrents now. So downloading crap will be slow symp knows how i feel about there service.